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Retaining discount after leaving EE

Sharky1977
Visitor

Hi, I was made redundant from EE back in Dec 2023 and when I left I was transferred over to a £20 SIM only deal.

As I was an employee, I retained a 50% discount so am paying £10 as a monthly charge.

I am thinking of upgrading my handset, but want to know if I will retail my 50% discount and how that works with the handset loan or whether it would just be on the airtime portion or whether I will lose my discount completely.

I know I can call 150 to make sure, but I just don't have the time to spend on the phone at the moment.

Thanks for any assistance

Mark

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @Sharky1977

Thanks for coming here. 

Once you leave the company your discount will move to a friends and family discount. 

This will be 50% off Sim Only EE pay monthly plans or Airtime Plans when you take an eligible Flex Pay plan from EE.

The plan must have a minimum term of 12 months or more.

Hope this helps, 

Katie 🙂

View solution in original post

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Sharky1977

Thanks for coming here. 

Once you leave the company your discount will move to a friends and family discount. 

This will be 50% off Sim Only EE pay monthly plans or Airtime Plans when you take an eligible Flex Pay plan from EE.

The plan must have a minimum term of 12 months or more.

Hope this helps, 

Katie 🙂