28-01-2022 10:15 AM
Hi,
Is it possible to lower my monthly bill by reducing data allowance?
I'm currently on 10GB and have only ever used max 4GB
Thanks
28-01-2022 10:23 AM - edited 28-01-2022 10:50 AM
Hi @niamhvallely ,
Once you have completed the commitment period (aka minimum term) agreed to at the onset of the contract, you will be able to upgrade to SIM-only with a reduced data allowance.
By committing to a minimum term of 12 months or 24 months, you've been able to receive a lower price than might otherwise be available, and typically data allowance is cheaper to buy in higher quantities than lower quantities so even if you were to immediately drop your allowance by 60%, it's highly unlikely the price would go down by anything near 60%.
28-01-2022 10:39 AM
@niamhvallely Short answer is no as you committed to a contract for a period of time. You have to honour that contract that you agreed to.
28-01-2022 11:37 AM
No, you may not downgrade to a cheaper plan mid-term, only upgrade to a higher plan.