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Community Activity
The personal touch
Looking for help on the website apparently you sometimes get addressed by the name Notset. I have deduced that this is due to an Optional name not being set in a profile. it does appear that some of the the web pages are taking this optional field no...
I ordered a tv
I ordered a tv about 2 weeks ago and I haven’t heard anything and it’s not showing up on my orders yet
2 x EE Home Phone Adapters, neither contect to hub.
I need to connect my landline to my Smart 2 BT Hub after the move to EE. I could not use a cable without drilling holes in the walls and I don't think the wife would be too happy with that anyway. So plan B, use an EE adapter. I plugged it in for a f...
Help
I keep getting calls claiming to be EE saying there cutting off my service in 2 days because they know longer support 4g is that true or isit a scam?
EE WIFI 7 PRO ROUTER NOT PAIRING WITH EE PRO EXTENDER
I've just had EE install Wi-Fi into my property.The WIFI 7 Pro router works fine, the Pro extender doesn't pair with the Pro Hub.I've had two techs visit my property and change both Pro Router & Pro Extender twice, the extender will still not pair wi...
TNT sports activation 😡😡😡
I tried to activate TNT sports (my inclusive extra) in June last year, and spent ages back and forth with customer services all because the link below just to validate myself doesn’t work (http://ee.co.uk/tntsports).It takes you to an authentication ...
Unknown mobile number in my account
I have just checked on my account today 21st May and found an unknown mobile number in my account. The mobile number is 073xx xxx x82. I am not sure where this come from.So far I only have 2 mobile numbers attached to my account. We do have a broadb...
Cannot make calls or access plans or bills/etc
I currently cannot make or receive callsWhen trying to check to make sure the bills/plan is okay, I get the response This service isn’t working right nowWe’re working hard to get it up and running. Try again later, visit our website or get in touch i...
Need to pay internet bill
I have been trying to pay my bill today but the app and the browser page just tell me there's a problem. Please advise
Resolved! Order status. Website not much help.
Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks
