No EE account and received a payment warning

[Chuluunerdene]

Hi, I tried to open an account previously but I was not approved and never received or used any SIM or service.

I have now received a payment warning for £99.37. This is not my account or I never activated any service.

Please investigate and remove any charges immediately.

[Leanne_T · Accepted solution]

Hi there @Chuluunerdene 

Thanks for coming to the community. 

Sorry this isn't live chat, to get the bill looked into that you've received please give us a call on 0800 956 6000 and our guides can get this fully investigated for you. Full ways to get in touch can be found in the Contact Us page.

Let us know how you get on. 

Leanne.