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Moorcroft ????

BelovedxWarrior
Valued Contributor
Valued Contributor

‎21-03-2026 04:39 PM

My contract ended last year and was terminated.

Now all of a sudden I'm being chased by Moorcroft debt collectors for £13 that I apparently owe...

EE you need to contact me ASAP and sort this out.

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎21-03-2026 04:43 PM

@BelovedxWarrior : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to contact EE CS or Moorcroft.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
bristolian
EE Community Star
EE Community Star

‎21-03-2026 05:04 PM

If Moorcroft are claiming you owe them any sum, it's upto them to justify that.

If you are confident they are incorrect, you need to advise them accordingly.

If a debt recovery firm are involved, EE are no longer so.

0 Helpful