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It's unbelievable that we have to pay for roaming in Europe.

I just can't believe we have to pay to use our data in Spain now. I was paying 10 pounds with my old phone company and I was able to use it anywhere in Europe and now.. paying the amount I pay with EE..and can't use it? 廊 Embarrassing company this on...

Jay8989 by • Visitor
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Roaming not working in the US

Hi I bought a roaming add on for my trip to the US but it's not working. I've read previous similar posts and I've done everything suggested, I think (checked that roaming is on, selected network - although not sure it connects to it). I've also chec...

redfox17 by • Investigator
  • 69 Views
  • 5 replies
  • 0 Helpful

Where on earth do you enter a WPS pin ???

Ok, just got the smart router. Got a Samsung tv. Go to wireless and says use WPS, which I do then it’s generates a pin which has to be inputted into the router. Open the router settings on my computer but where on earth do you put this pin ?? Any hel...

Broadband missing email confirmation

Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...

Can’t link broadband to account

My account got transferred from BT as a result the old BT email was linked to it that I no longer have access to. After numerous phones calls no luck in getting this Account deactivated, I’ve been told I can do it myself which impossible as I can’t a...

Buxton1 by • Visitor
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  • 0 replies
  • 0 Helpful

Order

I placed an order for an iPhone 16 pro I payed the upfront cost but after I paid this the screen remained the same but payment was taken and I've had no email all day 

Keep entering password

Every day I have to put the long password into my tv to watch Netflix, Youtube etc. I've tried switching off router, switching off tv, but nothing changes. Getting a nuisance now. Never happened with my BT router !! 

DORIS70 by • Investigator
  • 54 Views
  • 7 replies
  • 0 Helpful

Cloned number?

I think my number has been cloned.  I keep receiving messages and calls from numbers asking who I am as they don't have it saved. I legit call about 3 people a month so it certainly isn't me. Has this happened to anyone else? Is there a solution? I r...

Vikstar93 by • Contributor
  • 116 Views
  • 6 replies
  • 1 Helpful

Phone number

Hello, I transferred my phone number over to a different phone and then realised that phone wasn’t working properly so then swapped my SIM card back to my original phone, however I didn’t transfer my number back to my original phone when swapping bac...

Neve7 by • Explorer
  • 34 Views
  • 3 replies
  • 0 Helpful
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