01-09-2023 11:30 PM
Is the 30% friends and family discount no longer applied to devices and only the airtime?
I can’t find it anywhere on the website?
02-09-2023 09:11 AM
Hi @Nico122
Welcome to the community.
Is this a code for/from an EE employee? Or are you talking about the EE Perk discount?
Chris
06-09-2023 03:18 PM
From an EE employee, when I try to upgrade online the discount is now only coming off airtime.
06-09-2023 04:05 PM
Hi @Nico122,
If you choose to pay for your phone using a Flex Pay interest-free credit agreement, your friends and family discount would only be applied to your airtime plan.
James
06-09-2023 04:51 PM
Isn’t that the only option now flexi? As I’m due an upgrade but probably have to leave as I don’t like these new plans
06-09-2023 05:01 PM
Hi @Beany96,
Traditional phone + airtime contracts are still available, but these aren't currently being displayed on the website.
We hope to resolve this soon so please keep checking back.
Thanks
07-09-2023 06:08 PM
If I did a flexi can I still do anytime upgrade if a all rounder?
08-09-2023 01:13 PM
Hi @Beany96
You can, but you would have to pay off the existing Flex Pay balance before you upgrade again.
15-09-2023 12:17 AM
When will this be fixed. This is ridiculous
15-09-2023 07:54 AM
Good morning @Aaron47c.
Are you looking to upgrade to a 24 month plan but can only see the option for Flex Pay?
Katie
