Contract

Bparsons98 · ‎30-09-2023

Hello, my contract doesn’t end until May 2024 but I’m struggling to afford to pay every month. So didn’t know if I could downgrade or if there is anyway to make it more affordable? My bill is about £80 a month was £85 this month.

Northerner · ‎30-09-2023

Hi @Bparsons98

Youll need to speak to EE CS on 150. Please dont wait until you default.

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎30-09-2023

Hi @Bparsons98

Youll need to speak to EE CS on 150. Please dont wait until you default.

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.