Contract

Bparsons98 · ‎30-09-2023

Hello, my contract doesn’t end until May 2024 but I’m struggling to afford to pay every month. So didn’t know if I could downgrade or if there is anyway to make it more affordable? My bill is about £80 a month was £85 this month.

Northerner · ‎30-09-2023

Hi @Bparsons98

Youll need to speak to EE CS on 150. Please dont wait until you default.

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎30-09-2023

Hi @Bparsons98

Youll need to speak to EE CS on 150. Please dont wait until you default.

https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.