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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14465 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24988 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50173 Views
  • 55 replies
  • 13 Helpful

Formal complaint

On my account I have 2 contracts that you are being billed for, one is for the mobile number xxxxxxxxxxx linked to an iPhone 13 Pro max with the IMEI xxxxxxxxxxxxx The second one is for the mobile number xxxxxxxxxxxx linked to the Samsung Chromebook ...

OverCharged

Hello , I bought new fone in December iphone13 , I had discount code of 20% , and I was told that monthly Bill including the fone bill will be 44£. I have been charged 58£ for two consecutive months.  

Aali05 by • Explorer
  • 288 Views
  • 3 replies
  • 0 Helpful

Re: HR email/contact number

Hello, I'm writing to you because I've been with you for a long time on a subscription. My phone breaks down, the display was destroyed and my screen spilled. And at the moment I don't have a phone but the subscription is still I have and pay normall...

MikMich by • Explorer
  • 272 Views
  • 1 replies
  • 0 Helpful

Itemised bill

Hiis there anyway I can get a copy of  incoming calls to my mobile. My actual phone doesn’t go that far back on recents thanks 

International call

I have been billed £41.04 for a single overseas call allegedly made on 09/12/22. I did not make any overseas call so how can I investigate this and claim a refund too. 

oadesoye by • Explorer
  • 258 Views
  • 1 replies
  • 0 Helpful
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