Community Activity

Activate Free Apple Music on Iphone

I have just bought an iphone 16 pro(after many years of android), came with free apple music add on, I have downloaded apple music(itunes?) on pc and have it on my phone, but cannot find a way to claim the free apple music, app just gives me an optio...

jpd1974 by Investigator
  • 28 Views
  • 5 replies
  • 0 Helpful

Upgrade from Legacy FTTC to New EE Full Fibre

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...

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XRaySpeX by EE Community Star
  • 2095 Views
  • 56 replies
  • 37 Helpful

Elderly Parent Paying over £55 a month

Hello my mum who is 82 went into the EE shop as her phone wasn’t working properly.  She now has a new phone, contract, tablet and insurance totalling circa £55 per month.  She only really uses the phone for messages and calls when she is out and abou...

Jacol75 by Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Both my wife and I on ee can't make calls out but can receive and get emails can phone out using what's app spoke to someone using Tesco similar problem

Leaving.

I am trying to find my PAC number in order to leave EE but I can’t find it anywhere?! Why is it SO hard to leave something you’re not happy with!!! 

EE refusing to unlock phone and being nasty

Hi all, so I got a phone that's a Nokia 6303 classic. I don't like smartphones and don't need them. The phone used to be locked to Orange so when Orange changed its name to EE, it had to get unlocked (from the network) and then it worked just fine. I...

Sarah2212 by Investigator
  • 25 Views
  • 1 replies
  • 0 Helpful

Mobile service in Ireland

Hello, arrived in Ireland yesterday and we are unable to make any calls. Data working but calling is barred. I contacted EE before leaving and was told all set up for roaming, received message ‘Welcome to Ireland’ we have resorted to buying a local s...