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All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59520 Views
  • 69 replies
  • 14 Helpful

Resolved! Cancelled contract line

Please is it possible to reactivate a contract line that was cancelled only yesterday and start another SIM only deal with the same number

Bukkiebee by • Investigator
  • 480 Views
  • 5 replies
  • 2 Helpful

Cancelling my mobile plan

I had recently done an upgrade on line which resulted in the next 2 weeks or more a nightmare! Firstly it was suppose to be an upgrade I was perfectly clear of this , instead you sent me a new IPhone 14 but as a second line ! Also I had problems stra...

Mart52 by • Visitor
  • 380 Views
  • 1 replies
  • 1 Helpful

Resolved! Roaming

Hi, I was abroad recently and used the £2.29 per day roaming.However, I am back home and unsure if I am still being charged for roaming when I am home.I have searched and searched without success to find out.help please?

Killieboy by • Investigator
  • 355 Views
  • 2 replies
  • 2 Helpful

Costs of billing

Hi. Firstly this is all new to me, secondly I've never considered ringing about my constantly rising monthly bills, let alone seeking other providers. I'm on a sim only and seriously need to seek a cheaper traffif. Please can you help me ASAP.

Marie600 by • Explorer
  • 423 Views
  • 4 replies
  • 2 Helpful

Apple watch

Contract expires 1st July, surprisingly heard nothing from we regarding this - please contact me  regards

My plan is not correct?

Hi recently joined EE and everything is ok apart from my plan that is showing 50GB instead of 100GB, is that a system issue or something else?

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