Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Time left on contract

Time left on contract

Payment

Hi, I have recently left EE. but for the past two months, I’ve had payments taken out of my account. This month I had one taken out on the 3rd for roughly £13 and then again today (13th) for £17. Please can you explain why? Thanks

Resolved! Moving from PAYG To PAYM

Hi everyone,Just need some advice on how to proceed, as i am abroad and my friend is abroad too (continue reading), we cannot call ee as the rates are exorbitant, so i would love for this to be able to be sorted online.i have a payg sim with a payg a...

Change Contract

I'm mid contract and signed up for a deal which offers way too much data that I will never get close to using. I want to stay with EE but also hoping there are some options to downgrade the plan that helps loyal customers such as me who are stuck mid...

What to know what help can you render to pay my bills

Hi

Resolved! How can I pay my bills?

How can I pay my bills?

Can not get into my account to view my bill

Np265ns

Resolved! cancell my account

Resolved! Re: How much is my bill and whens my direct due please

How much is my bill?

EE bill that I don't owe?

I have a letter telling me that I owe £14.77 for a recently closed account.I have not had an EE account for well over 10 years.The letter threatens debt collection and the Credit Reference problems I will face if I don't pay it.I eventually managed ...