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Payments

Amandamumford
Visitor

‎25-10-2023 10:20 AM

I left EE last December 2022 as had a new Samsung phone , been paying apple.com bill.since 79 p a month then went up to 99p a month,  I have just cancelled the direct debit, as thought would just stop straight away , could I request a refund from January 2023 payments,  thankyou 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎25-10-2023 12:32 PM

Hi @Amandamumford 

Thanks for coming here

This sounds like the charge is from Apple for example possibly extra storage/ringtones that you may have purchased. Have you cancelled the Apple subscription? For details please see the If you want to cancel a subscription from Apple – Apple Support (UK) page. 

Leanne 🙂

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