EE Ripping Customers off level 10000

[Disappointedman]

Before I start this I would like to thank John from the telesales for all the information and taking my complaints without getting annoyed. 

Know I am surprised by how EE is taking benefit of customers to a point that is sickening. I will never ever refer EE to any of my friends and family. I have 2 phones along with the sims on contract. The first phone’s contract ended in May 2023 but like most people I didnt check. I used to sell BT broadband and while I was selling it I always informed them that they would receive a call/email before the contract ends. So when I bought the phone what was told to me was that after the contract ends the sim would go to a rolling contract. This sounded reasonable but no what they meant was I would keep on paying for the phone as well even if I have paid it off completely. So i ended up paying £140!!! EXTRA. Is this a joke! When I enquired about how are they gonna compensate me for the unethical way they stole my money the answer was that they have team of lawyers just for this. I am a loyal customer and I pay close to £200 every month for the last year and half.  If this is how business is done here than this is pathetic.
I should have been compensated and Now I will be compensated. 
This is far from over as I will know post this to every news channel or journalist or influencer along with proof so that the UK population never fall into rabbit whole and people know how cheap and cunning this tactic is 

I will post and comment on every ad, campaign, social media post  or video and tell people the truth of what happened to me. Every post and I mean every post  to both people who are listening and also who don't want to listen because this is insane. I would never want this to happen to anyone or god forbid someone is in a tough spot and this might happen to them.  I’ll try my level best so that people are not taken advantage of and if that mean EE doesn’t sell mobile anymore than thats even better

I will be the bane of EE’s existence. I will be compensated for the money that was stolen from me or you will lose more than just £140 because I will not stop posting this on every page linked with EE may that be influencers or Facebook page or community pages.  

Do the right thing and compensate me or I start doing what I told you. I am a marketing manager by profession so I know how to make you lose more that £140. Plus I want an apology from EE for this 1 star experience.

Regards,

Disappointedman 

[DoctorBlue52]

The separate plan is for flexi, if you get a standard plan then the phone is included in the plan and lasts 24 months, after that it'll go to a rolling 30 day 

[jj115]

Worst then that they present you bills that are not ok they. They say you right and keep doing the same. They shield themselves in chats that don't work. 

This is really **bleep**ie company 9 years with them and now this. This country is going down the drain no protection what so ever for the costumer sad seeing this. 🤮🤢

[jj115]

Disgusting company don't take any responsability what so ever. Theft shield by chat that doesn't work and no direct phone. 🤢🤮

[jj115]

Why putting phones that don't work🤮🤢

[jj115]

Yes they thief's they shield themselves in chat and phones that don't take you anywhere. 

In UK costumers to have any defence against this moral bankrupt companies. 

[jj115]

Worst then that you pay to have romancing and they charge you anyway. Yes this the worst company ever no moral no ethics no nothing

[XRaySpeX]

@jj115 : Don't you just love EE when you're roaming?

[bristolian]

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@jj115 wrote:

Worst then that you pay to have romancing and they charge you anyway.

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Enabling roaming, assuming that's what you mean, is free of charge. Many people confuse this with having a billing add-on to reduce the cost of roaming.

[Jay10102]

I'm not renewing my contract a third time cause not been treated great I have always thought we was honest but I was lied to about unlimited data which I had to fight to have put on. I work from home trying to clear my debt so asked for some leanicancy and paid £80 last month, just got out of homelessness am a single mum. So cause I can't survive on the internet they are giving me I can't pay debt cause I work from home but I used to get loads of data there excuse I'm in debt. I also was paying off debt but it's showing they've sent it to collections. I'm gunna take a break from debt pay smallest amount possible and get pay as you go phone till contract ends. 

[Chris_B]

@Jay10102     oh you think EE should be a charity to help you clear your debts that you put yourself in.  Explain to me why EE should be helping you and not others when their in debt?    Who makes the choice of helping someone but not someone else.   

 Unlimited data is unlimited data you just might find you get speed restrictions when you reach 600Gb. It’s still going to work though.