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Due an upgrade but can EE match another network? I dont want to leave EE

Samanthagreenwo
Visitor

Hi, I am due an upgrade from my samsung galaxy s9. At the moment my contract is just a sim only and ends in september. However I am allowed to upgrade now, but have 2 questions. 

1. How much will it be to come out of my simonly deal, if any? 

2. Can EE match a contract tarrif that i have found online, with it being with a different network. I dont want to leave EE but it is a very good deal. 

 

Thanks 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star
  1. Nowt if you upgrade to a handset contract.
  2. EE won't price match but you could ask CS for offers.
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bristolian
EE Community Star
EE Community Star

@Samanthagreenwo wrote:

2. Can EE match a contract tarrif that i have found online, with it being with a different network. I dont want to leave EE but it is a very good deal. 


EE have never claimed to be the cheapest network, but do pride themselves on quality of network & service.

 

As already suggested, you can contact EE C/S directly and see if there any account-specific offers available to you. However, depending which provider this other deal is with, dictates how realistic it is to expect EE to compete with it.