Cancelling Spotify

graciebabe391 · ‎01-04-2022

Hello all, coukd someone please advise me I have 2 Spotify accounts on my account. Could anyone advise me please. Thank you.

Chris_B · ‎01-04-2022

@graciebabe391 EE don’t offer Spotify and haven’t for quite a few years now. Are you paying to subscribe to Spotify via your EE phone bill ? If you are then that’s the only link to EE you have with this subscription. You might want to look at your Spotify account or contact Spotify customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎01-04-2022

@graciebabe391 EE don’t offer Spotify and haven’t for quite a few years now. Are you paying to subscribe to Spotify via your EE phone bill ? If you are then that’s the only link to EE you have with this subscription. You might want to look at your Spotify account or contact Spotify customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

graciebabe391 · ‎01-04-2022

Thank you so much its just that there is 2 9.99 on my bills.

Jon_K · ‎02-04-2022

Hi @graciebabe391.

I'd recommend having a look at this Spotify Help Page to see how to cancel a premium subscription.

Let us know how you get on.

Jon