Downgrade

Zabbaz · ‎05-06-2023

I am within my 45 day “upgrade window” but I want to try and go onto a sim only deal but am being told I can only do this from when my contract actually ends in 45 days, is this correct?

XRaySpeX · ‎05-06-2023

Yes, if you are "upgrading" from a phone plan to a SIM-Only plan. You have to see out the phone contract until its min term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Zabbaz · ‎05-06-2023

Just to clarify, I’ve been told I can give them notice to downgrade within the 45day window but any saving/plan change will not take effect (financially as plan to keep same data/usage) until my original contract ends in 45days time. Unlike an “upgrade” which happens almost instantly.

XRaySpeX · ‎05-06-2023

Yes, if you are "upgrading" from a phone plan to a SIM-Only plan. You have to see out the phone contract until its min term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP