Sim upgrade

Demo8989 · ‎04-06-2023

Currently on pay as you go. Want to try again to upgrade to a sim deal after being denied last month 🙄🙄 nearly 1hr to get through to EE i left three network to

join EE im

slowly starting to regret it 🤷🏿‍♂️

Leanne_T · ‎05-06-2023

Hi @Demo8989

Thanks for coming here.

Please try calling us again on 150 and the team will be happy to help you get this sorted 🙂

Leanne.

View solution in original post

XRaySpeX · ‎04-06-2023

@Demo8989 : You can switch from PAYG online to contract by Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Demo8989 · ‎04-06-2023

I’ve tried to a handful of times the website is not working or the app I’ve tried to add a sim deal but website is acting up. Keeps saying we can’t log you in
look 👀

Leanne_T · ‎05-06-2023

Hi @Demo8989

Thanks for coming here.

Please try calling us again on 150 and the team will be happy to help you get this sorted 🙂

Leanne.