Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59559 Views
  • 69 replies
  • 14 Helpful

Payment

Hello. I cant countinue with my procedure after second level in the payment section, where is the problem? 

Nabbzy by Visitor
  • 296 Views
  • 1 replies
  • 0 Helpful

Internet

My internet bill is due it’s payment I get paid on every 14th and my payment is due tomorrow I don’t have money to pay it how can I change it to monthly 

Changing payment date

It wont let me change my payment date saying i reached max amount of times to change it but i have NEVER changed my payment date in my life

Nbxndz by Visitor
  • 396 Views
  • 1 replies
  • 2 Helpful

Resolved! past payment twice

Hello,                                                                                           my payment for the month is past due twice 

Renny by Visitor
  • 319 Views
  • 1 replies
  • 3 Helpful

Bill

Recently transferred from BT at point of contact renewal. Agreed to renew on basis of monthly charges for TV, broadband and 4 mobile phones. Was made aware of transfer to EE but charges for phones in first full month is larger than promised on renewa...

Gmag67 by Visitor
  • 333 Views
  • 1 replies
  • 2 Helpful