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Re: No mobile data despite increasing spend cap

Georgiadavis98
Visitor

‎27-06-2023 08:20 PM

Hi, 

I had the same issue, I have done what you advised and it is still not working.

what should I do? 

thanks,

georgia 

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1 REPLY 1
Christopher_G
EE Community Support Team

‎28-06-2023 07:39 AM

Hi @Georgiadavis98 

Changing your spend cap only takes effect from the next billing date. If you remove it completely, it will be removed straight away. Did you text REMOVE SPEND CAP to 150 to remove it?

Chris

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