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Direct debit cancelled and doubles bills charged

Ignacciowilson2
Visitor

‎02-10-2023 06:35 PM

I cancelled my direct debit last month due to double charged and difficulties to speak to someone. 

I started the process since last month but unfortunately I couldn't speak to anyone. Also the poorest network past few months. 

I do not have broadband from EE .

I barely use my phone as you know so why double charged me last with £81.

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎02-10-2023 10:55 PM

Hi @Ignacciowilson2 

There is no account access on these forums. You will need to speak to EE CS on 150 about this question. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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