Direct debit cancelled and doubles bills charged

[Ignacciowilson2]

I cancelled my direct debit last month due to double charged and difficulties to speak to someone. 

I started the process since last month but unfortunately I couldn't speak to anyone. Also the poorest network past few months. 

I do not have broadband from EE .

I barely use my phone as you know so why double charged me last with £81.

[Northerner]

Hi @Ignacciowilson2 

There is no account access on these forums. You will need to speak to EE CS on 150 about this question. 

Thanks