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Billed for calls I did not make

ZZR14
Contributor
Contributor

‎06-07-2025 07:08 PM - last edited on ‎06-07-2025 08:58 PM by EE Community Moderator

I have been billed for calls to a number that I did not make. 100% I did not make them. I was on call to customer services for 1 hour trying to sort this out. It felt like they thought that I was lying but I was telling the truth and they did not listen. Did EE make the call to get more money out of me. Can they prove it?

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12 REPLIES 12
ZZR14
Contributor
Contributor
In response to ZZR14

‎07-07-2025 02:01 PM

Hi sorry the end number is 2. 

0018003973342

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XRaySpeX
EE Community Star
EE Community Star
In response to ZZR14

‎07-07-2025 02:40 PM

That looks like a US toll-free no.

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bristolian
EE Community Star
EE Community Star
In response to ZZR14

‎07-07-2025 03:21 PM

@ZZR14 wrote:

Hi. The number was. 0018003973343

The 1800 part would be a free-call number if dialled from within the US.

Even if you are able to dial this (which won't always work), it would be charged as an international call