Account closed but Netflix is still active

[Crisfern]

Hi,

I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. 

As per the screenshots attached my Netflix account is still active and states billed through EE package. I reached out to Netflix and they stated to contact EE, I spent 45+ minutes on the phone with EE's billing team and they couldn't see any issues. Has anyone come across this before and how did you resolve this?

Many Thanks

 

 

[bytor]

i still have acess to netflix my contract stopped late last year any idears how i cancel netflx 

[Convaay]

I am having exactly the same problem, my account was closed in November and I have tried countless times to remove EE from my Netflix and Xbox accounts, but nothing has worked. Any assistance with this would be greatly appreciated.