All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I’ve been trying to talk to contact customer services to talk about my phone as I’m due an upgrade today. Only says it’s open from 8am - 9pm but no matter what department I try it says opening is 8am - 6pm… I call before 6
I have had a similar problem I pay my bill and I also pay a pay as you go chip for my daughter . My contract has expired so I went into the EE shop to upgrade when I questioned why my bill was so high the lady was giving me a break down and I noticed...
I recently considered upgrading both of my SIM-only contracts, but the experience I had with EE’s chat-based customer service was extremely disappointing. The level of rudeness and lack of care displayed by the representatives was shocking. It’s cle...
Hi I'm struggling to pay my bill I can afford to pay half of what I owe next month and the rest the month after
I have an upgrade due and I found that it’s cheaper for me to do a sim only upgrade, and then afterwards upgrade my 12 pro max to a 17 pro max.If I do the sim only upgrade first will I still be allowed to upgrade my phone? Whilst also keeping my numb...
Everytime I have an upgrade I like to speak to someone, often they give you the best deals and can give you some information about the different phones. This time I had to raise a complaint. The call lasted 90mins, the person spent the time giving me...
The other day the app said that December is paid and I’m all good but today my direct debit has gone out. Anyone know why?my account was in credit because we just got a new phone and paid a lot of the upfront cost, the credit amount was about £130 to...
Hiim wanting to upgrade my daughters iPhone for Christmas as a surprise.the only thing is when I go to basket, it’s her mobile number that will receive the messages and updates on delivery.how do I change this?Thanks
