All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Signed up for 12 month contract SIM only back in may 2025. I've only recently logged into my account and it's saying it's a 24 month contract which I didn't ask for.
Hi am into my 30 days of where i can leave ee .this is a plan and a flex plan .i still owe money on the flex plan .can i still downgrade the sim deal to something cheaper
Hello, I hope someone can help.....I have an EE account for both my mobile and my broadband. I currently also have 2 other mobile phones on my account for my children.My wife, who has her own EE mobile account, went in to an EE store to upgrade her d...
Why has my bill gone up by nearly £15 from last month? It said it would increase by £1.50 in March
Hi! I have tried countless times to login but due to using a different last name to what was registered with the company it will not allow me to log in unless I call or visit a store (unable to do this due to being in Vietnam). Santander cut off my b...
I will be leaving EE this Autumn because of their high prices. I'd leave now if I wasn't tied into a contract. Been a loyal customer for over 10 years but this means nothing to them. They'd rather get an extra £30 a year from me by putting my SIM onl...
Hi I can’t download my bill
I just got a text to say my £6 a month bill is being increased to £8.50. A 40% increase ! Outrageous ! During a cost of living crisis too. BT / EE should be ashamed.
I've recently been contacted by CRS over the charge for not refunding my EE router. I've called to discuss this problem, despite not having the tracking number I told them the router was sent back. I was explicitly told over the phone that I can igno...
