Contracts & Billing

Resolved! App/bills

Am trying to get my bills up on my app but it not letting me link my mobile and I just got the broadband aswell and it not letting me get that either what can I do

Resolved! Late payment

Hoping someone can help as I've spent hours on the phone to the call centre without much progress. Does anyone know if a late payment is made within 30 days whether its classed as late with EE. There was an issue with my direct debit and I didn't rea...

Resolved! What are extra charges on my bill

Resolved! Good evening, my name is **** ****, I had a debt to you but I paid all the

    [Mod edit: full name removed. Please do not post personal identifiable details in public forums.]

Resolved! Direct debit

I want to set up my direct debit 

Resolved! Setting up a spend cap

Hi can a EE person tell me if you want to set a spend cap on your phone if it is Free to do it or do you get charged for it on your monthly bill thanks

Resolved! Flexi plan shown on bill WITH normal bill ontop

So I was paying 88 a month for the device AND the plan. I took a free upgrade in the last 30 days of the contract due to end. The new plan i am playing less per month for the device, plan AND galaxy watch 8. All comes in at less than the 88. The devi...

Resolved! Deceived

I was pay as go customer for long time than one day one off ee employee called me saying you can get better deal with your 20 pound a month, I said OK direct debit 20 pound he said OK so I accept when the bill came it was 40 pound for two sim card we...