All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have an additional line on my account which is discounted by 10£ a month, the additional line has been on my account for over 3 months now. I'm just wanting to know, if I transfer ownership of the additional line, would the discount remain?
When I upgraded my phone two years ago I chose to pay off the new device over three years but only took out a 2 year contract for the airtime plan:That contract has now ended and I assumed that I'd now be able to change my plan if I felt a better one...
I would like to discuss my payment [Mod edit: move to own thread and add title]
When I called the EE customer service in September I specifically asked and told the agent that I would want my contract to start in November as I still had a contract with 3 which runs out after the end of October. This was agreed by the agent, I g...
Hi I was just wondering if I could change the date for my direct debit
Hi thereAm I able to raise issue regarding EE with the communication ombudsman if my complaint to EE is within the 8 week period? EE have shut down my complaint even though it's not been even two weeks, and with no communication from them after admit...
Hello,I have spoken to couple of EE customer support team and requested to process my final bill closing all the three sim and phone contracts i got, since i was leaving uk. They said it will be updated and processed in the next month which will be c...
Im currently on a sim only plan and paying two contracts, Mine and my daughters. It says even though I was told 3 months and have been on time and I mean to the day, Ive been on time with all of our bills. Not missed one. Now my app is telling me 6 m...
Hello,I just wanted to query some t&cs regarding a flex pay device contract I have read previously that we do not own the device under 6 months but cannot see anything affirming this for flex pay Is selling a contract device but keep paying the bill/...
Hello Friendsi got my 17 pro max on sep 26. Paid and upfront fees of 50£. so when will EE start deducting monthly emi?? @Online
