Contracts & Billing

Resolved! I am worried about my bills

Bills 

Resolved! Check bills

Hello how can i check bills 

Resolved! Can you confirm that my mobile sim only contract has been cancelled

Resolved! Bill

Can you tell me what my bill is

Resolved! I need help

I’m trying to print my bill from August of 2023

Resolved! Disability Info & Help

Good afternoon, unfortunately I have had a contract for the last year that should have been cancelled but hasn’t.i am bedbound and unable to to speak on the phone so I cannot ring the helpline or send a letter.Can someone please advise me how to canc...

Resolved! Cancelled contract, refund required

Hi, I cancelled the contract beginning of the month, but forgot to cancel the direct debit, so I was charged again, this morning. How can I go about requesting a refund please?

Resolved! Bill

Hi there,I recently got my phone and have paid my initial bill but now it’s asking me to pay a new bill and when i check it, it says it’s due in december, but keeps charging me even though my regular bills don’t come till near the end of the month. 

Resolved! EX OPENREACH/BT EMPLOYEE

I left openreach 31/03/25 i am still on 50% employee discount, i want to upgrade but am unable to as i keep being told i have to use the portal which i do not have access to.  been told various different things, promised call backs and have got nowhe...