Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Change EE Sim Only Plan

I have noted an increase in my Sim Only plan. I have been a loyal customer since 2003. Please can you call me on ********** to discuss options and discounts you can apply to my plan for a 12 month contract. [Mod edit: Removed phone number]

Resolved! Has my payment gone through?

Hi I am just wondering if can payment been paid

Resolved! End of sim plan

I am currently out of contract with my sim card and paying the same or slightly less, is there a way i can sort this online, rather than over the phone as i struggle to take things in over the phone it is quite frustrating not having a web chat servi...

extra charges from Metavante Why??

I'm nit sure why I have charges from Metavante. How can I stop these charges?

Resolved! Where i can find my next bill amount

I just wanted to know how much my next bill will be I know much it normally irls but with all the problems I've been having with yoursEE I just want to know what will my bill be net time as it hasn't been rite from I started it has me so confused ....

Resolved! I was cut off by EE , and now I need to speak with an operator

I was cut off by EE , and now I need to speak with an operator but I am unable to do so because I need to reply a text message to enable a phone call with an operator but I cannot. Kindly fix asap please. Thank you [Mod edit: add title]

Resolved! Bill

Hi wana see my bill details

Resolved! I would like to check my contract end date.

I would like to check my contract end date. [Mod edit: add title]

Resolved! Cancelling contract

I too wish to email EE. What a mission, i now live in South Africa and wish to terminate my contract. Shane

Resolved! This updated app is bulls**t

I just wanna pay the damn phone bill & I can’t easily & quickly find the page to do just that. Can even find the bill page!! Whoever built this app should [BLEEP] I run a business & time is money. I wanna login, pay the bill and logout. I’m NOT here...