Contracts & Billing

Resolved! Re: Viewing my bills

I can't download my bills, please could you help me ? 

Resolved! Tech add on

I have a tech add on of £29 a month but I can’t seemto find it anywhere on my app or website for when it expires

Resolved! Billing

Hi everyone so basically been having issues with my contract for months now on payments plat paid it other day before trying call someone said not paid it my account is suspended when I’ve paid it so confused message live chat waiting nearly 3 hours ...

Resolved! Anyone having issues making device payments online or through the app?

I have tried for two weeks to pay a past due device payment online and through the app.  The payment site will not load and it says it is EE's fault and they are working to fix it.  Anyone else have this problem?

Resolved! Credit from previous monthly bill payment

Hi, I have a credit on my mobile bill from November (approx £14.75) & I'm wondering whether this months bill will be reduced in time for EE to debit my account on Wednesday 10th December.Can anyone advise me please? Many thanks in advance. 

Resolved! Re: My bill

Why ca.nt i get into my accts.and when i upgraded all are phones i asked for all contracts to be on one bill this has not happened i supposed to pay one bill on 28th of month not to bills i paid one todayog £68  why have u not done what i.ve asked

Resolved! Does my existing contract get cheaper once I am out of contract?

Hi!  I am on the All Rounder 125GB plan (contract ended on 25 Nov 2025).  I tried to get a Black Friday deal on a new Pixel 10 with the All Works package (both plans give me USA/Canada roaming). Am I correct in my recollection: do plans automatically...

Resolved! My bill