All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello!I recently upgraded in store and was told by the guy in store that at any point in time, I can log onto my app and choose an amount of pay off my device.How do I do this? The only option I'm seeing was that I can either pay off the entire devic...
Hello Team,I'm an Indian woman who was on a temporary work visa. I bought an EE sim in 2023 September.I left the UK in June 2025 yet I've been diligently been paying my EE bills to maintain the SIM in case I came back and also as this is the only num...
I have within the last 4/5 month renewed my 24 month sim only contract which I currently use with my iPhone 12 mini however would like to upgrade to the new iPhone 16 pro, is there any way to do this whilst keeping my current sim only contract and pa...
You have sent me a bill for £28.99i am not with you I cancelled my contract in my 14 days cooling off period
Is it possible to cancel mobile contract, number ending 556, as not being used any longer
After countless hours on the phone including 6 hours yesterday, trying to sort a miss sold contract, and activate my new Sim, I was cut off. I can’t make phone calls. I have had no further contact from EE.. I have emailed 3 people at EE including t...
I want my recent money back
It appears that EE still need to update a few references to future price increases, during the order process. I thought I was getting a special rate, but the pre-contract information emailed to me does show March increases of £2.50. Fortunately, I ...
