All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
i was hoping to upgrade my 2 yr sim plan but have been told i can’t as I’m still paying the handset off over 3yrs.Surely I should still be able to upgrade my sim plan rather than being stuck in the deal that has expired, for another year ?
I have been a T-Mobile/EE customer for over 20 years and some years ago I had a 100GB with roaming plan (2 mobiles on the contract); the sales team eventually offered me a much cheaper upgrade deal because I was not using anywhere near 100GB. This r...
Hi,I seem to be getting loads of emails from EE telling me my broadband bill is ready. First one was sent at 11:26am and since then I've been getting emails roughly every hour with the same information. Can someone take a look? I got the message the ...
Hi My daughter currently has a number under Three, the contract is in my name but she's authorized person. This means she has some limitations on managing the account, specially considering I moved to Spain and she's still in the UK. Since the contra...
I have a sim only contract now and previously a sim and phone contract. This has now ended and the payment stayed the same even though the phone was fully paid for ! How can I check how far back I have been overpaying as I feel I am due a refund of ...
My last bill had extra charges on. When I downloaded the bill I can see that I have been charged six times for sending one message to radio 2. Can anyone explain why I might have been charged six times for one message?
So I just moved to EE Broadband from BT. Good price and easy enough switch. The less said about the EE website the better, but hopefully I won't need to use it much if the broadband is as reliable as BT has been - and it's the same network so it sh...
Changed from sky to EE and now I have had a big bill off sky but the callers that came around said I need to send it to them and EE will for it. Is this right
