All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello allwould be interested to find out if when upgrading/taking on a new flex pay you can ONLY set it up by direct debit and can not change to pay by card monthly? I last had my final flex payment with my older phone from 2022 to 2024 as paying by ...
How do I cancel my contract [Mod edit: add title]
I have an EE data sim and need to connect it to my EE account, so I can manage it through my app. How do I do this please?
Hi, I’ve recently rejoined EE 6 weeks after leaving last year, so far I have contacted EE customer support on 5 different occasions to sort out my account as every time I log in either via the app or website all it says is my account is closed. Durin...
Am I able to change my phone bill date
Both wife and I had texts this morning saying that our 10% mobile discount is being withdrawn from the next bill onwards.We're not eligible because we've cancelled or unlinked our BT broadband, according to this text.The truth is, we have not changed...
Ever since the EE app update. My charge to bill subscriptions have failed and will not go through. It has rejected any charge to bill payments. Is anyone else having this problem?
Despite cancelling an additional sim several times, which id taken for my sister who visited me for two months, I keep getting billed for it!I've done it via email, via a conversation and via chat!But keep getting billed for itI don't know what else...
I spoke with an EE person on 29 November by phone. I was calling because there was a grave mistake regarding my credit rating on my account. He said he'd look into it and call me back later that week or some time the following week at teh latest. Th...
