Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve just order the 150 broadband I was told the monthly cost would be £28.99 per month but in the Confirmation email of my order it said it would be £39 per months is this an old Automated email with the old price ?
But each time I try to view my details I'm the EE app the page doesn't load and I get a message that says something like I can't view this page as I don't have permissions. I'm pretty sure I'm over my original contract length as it's been over 2 year...
I want to cancel my ee phone and broadband please
Hi all,Im unfortunately leaving EE Broadband for Sky (never had issues with EE, but Sky is £10+ cheaper per month in comparison.) I've ordered my new broadband from Sky, but do I need to contact EE to tell them im leaving?I believe Sky is with Openre...
I switched to broadband plus just before Christmas from the white ee hub and I haven’t been able to access the broadband options on the app. I was told it was because my name was put in capitals and my other account was lower case so the accounts wou...
Have received my mini hub but the Internet is restricted to what I can watch how do I change this
HiyaThinking of moving to EE FTTP using own router.I noticed the new router doesn't allow you to split SSID.With using own router will it allow me to split and rename?
Is there a dedicated complaints contact procedure/number or email.I refuse to sit for more than 30 mins when I dial 03301234150.
Hi just signed up ee broadband and tv, I couldn't use my ee signing account for my mobile phone some issues with the system, so had to use a different email to sign up, the problem is they got email wrong in the shop and I didn't know at...
I have created a EE account and now trying to link my new EE BB order to it.I open EE account go to link, try to add my BB ordered number beginning GB2???????.Message says this is already linked to an account and I should open that account.As far a...
