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Leaving EE Broadband - do I need to contact them?

Dag24
Visitor

‎21-01-2024 01:58 PM

Hi all,

Im unfortunately leaving EE Broadband for Sky (never had issues with EE, but Sky is £10+ cheaper per month in comparison.) I've ordered my new broadband from Sky, but do I need to contact EE to tell them im leaving?

I believe Sky is with Openreach, so they should contact EE and tell them off my intention to leave on my behalf?

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XRaySpeX
EE Community Star
EE Community Star

‎21-01-2024 03:01 PM

Not unless you are moving between FTTP (Full Fibre) & non-FTTP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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