Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40758 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 74224 Views
  • 7 replies
  • 12 Helpful

WiFi Enhancer it was good whilst it lasted

Ordered wifi enhancer and it worked great for  one evening of gaming.Now greeted  with this on the app, that it is not avaliable.Just been told by tech support that they have  an issue with the app and WiFi enhancer sometimes not working . Issue with...

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v6villan by Contributor
  • 395 Views
  • 4 replies
  • 0 Helpful

Moving from Sky FTTP to to EE FTTP

Hi all,Apologies if this is a dumb question but my EE connection date is 20th Feb and haven’t a clue what to expect!my new EE hub is arriving tomorrow- when do I plug that in?Will my existing connection come through it if I set it up tomorrow?on 20th...

Switching from Virgin Media to EE

Good afternoon. Today I signed up for the EE Fibre 67 Essentials broadband package. The welcome e-mail states I will be getting a Smart Hub Plus. I am currently with Virgin Media using a Hub 3 which uses a co-ax cable from the wall direct into the hu...

Zimfun by Investigator
  • 1730 Views
  • 7 replies
  • 2 Helpful

Landline loss of answerphone

Since transferring to EE and having digital phone set up by a EE Engineer, we seem to have lost our answerphone service, is this normal or am I not doing something obvious? Thanks

Alan222 by Explorer
  • 338 Views
  • 2 replies
  • 0 Helpful