cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

renewal of contract

bigrez
Visitor

ive been with ee 4 years so far, and in that time the service has been amazing, really cant knock it. Ive just renewed contract and stayed on the same speed and was send a new router, since this it has made working from home an absolute nightmare for my wife as video calls are breaking up even when there is no one else in the house using the internet.

she is working on a laptop upstairs as she usually does and like i say , its been perfect for 4 years.

really starting to think there is something wrong with the reach of the wifi on these new routers...

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?

Can't you put the old router back in?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP