Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
my wifi is very poor please can you rectify this ASAP thanks [Mod edit: Please do not post personal information on the public board. Thanks!]
I'm currently getting 5 mps which means that many facilities like Amazon prime aren't available. I live 30 miles west of central Manchester so not in a rural backwater. Recently, Outreach were in my road in force saying they were installing fibre alt...
Broadband has suddenly gone really poor, download speed has halfed, we dont even get the quoted downloaded speed to begin with. and the ping is awful spiking up to 150ms+Is ther a fix or any idea what is going on?Thanks
Himy router was working last night. I have been a customer for over 5 years now. when I woke up I noted that there is not internet and the router is blinking aqua. Please help.
Since 8 o’clock this morning there has been no WiFi connection, has anyone else had this issue!
I have the latest EE Router.I'd really like to know the technical specs.Specifically the number of antennae on each band and the dbi.Does anyone have this or could they point me at somewhere?Thanks
Back in April I visited my local EE store in George Street, Hove UK to change my Broadband to a social tariff. I also changed my EE Mobile to a cheaper tariff which was successful. On their advice I changed to a BT social tarrif because EE don't d...
How can I check the contract expired date without the welcome email?
