Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello, I have an EE account at my home in Wales but I am now residing in New Zealand and wont be back to the UK until summer next year 2024 so I would like to cancel my home broadband. I can't afford to wait hours on an overseas call. How can I go ab...
Just wondered will the open reach engineer definitely need to drill the line into the property?. I’m a leasehold flat so aren’t allowed anything done to the building. If this is the case will need to change broadband type completely. Thank you
My ee broadband keeps going down all the time I don't no what is wrong with it its been like it for 6 days now its a joke
My details are correct but it saying online it’s not correct and tells me to try again in 15 mins why I am getting if my details are right
Upgraded my ee broadband from standard to fibre with landline. Lamdline is with bt. Got router ok set up and got activate date. Went live on 4th May 2023 , everything seems fine . But haven't heard anything from bt about the landline change over or f...
How much does home wi if costs per month? Any good deals for home wi fi and mobile internet?
How to pay for my broadband?
I'm still on the ancient copper setup with ee at 48£ a month when I could have fibre for basically the same price. So I need to upgrade manually as they obviously won't just say " hey we noticed were ripping you off ☺️ heres an upgrade. " Lol.Thing...
I have restarted the router several times, the light is green, and it says connected when I connect on my devices but after a few seconds, there is no internet connectivity. I have been on hold for the past 2 hours and noone is picking my calls on 15...
I got a text message to say 'Hi from EE, your broadband bill is GBP236.83. Visit ee.co.uk/homebill to view your bill. Your username is your e-mail address. I think this is a scam as the broadband is not in my name.
