Re: Modem recommendation for firewall router

Phoenix407 · ‎03-02-2024

I still don’t get how you are retrieving the username and password. Are you obtaining this from EE over the phone, or is it generated from within the router itself?

XRaySpeX · ‎03-02-2024

@Phoenix407 : Neither! It's published by EE in Using and configuring a third party router & boils down to:

BB Username = bthomehub@btbroadband.com

BB Pwd = BT (or leave blank)

This over year-old thread discusses an older & alternative method of deriving them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Phoenix407 · ‎03-02-2024

Hmm…

Tried that and it doesn’t like it. I’ve been using a Draytek router on a sky broadband connection for around 8 years now. Tried to adjust its settings according to what EE have published but to no avail.

Any suggestions would be greatly appreciated.

TIA

XRaySpeX · ‎03-02-2024

@Phoenix407 : Show us its WAN Settings page.

Which EE BB product have you bought?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP