Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi My Ee bright box is about 5 years old is there a new one out? Is it free with my my plan? And does it have more range than the old one? Is there a range extender if is not better?
Hiw do I find out what GHz my wifi is please? I want it to support an outdoor security camera?
I cannot see the start / end date on the plan. I can see it's a 24month contract, but not the actual dates
Why is my broadband not working its been down for a few days know
My Internet has gone down anybody else having issues
I am trying to replace my EE smart hub with a pair of DECO S7 units. I have FTTP, so want to connect the DECO to the ONTOn the DECO app, it’s asks for my broadband username and password - where can I get this from?@XRaySpeX ???
Mesh and FTTC. I have EE smarthub and wondered if I can change and use a TP-Link Deco X60 AX3000. My broadband is at one end of the house and does not travel well to the other.Looking at this as would give whole home coverage. My issue is I am readi...
HELLO. My landline is down. I live inthe BB7 area is any one out there having a similar problem. I have used the 66033 number but each time I try to send the teext it fails
Why the download speed to Japan very very slow only have 5-7MB per second? I am using www.myspeedmeter.net to check the download speed from UK to Japan.
Hi All,I rrecently moved into a new build bungalow. I have EE broadband at 11 mb. I would like to upgade to a higher speed but comparison sites state I am limited to 11 mb. when I use my neighbours address He can upgrade to 67 mb according to compar...
