Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Back in July I renewed my broadband with EE. And at the same time they gave me the option to go FTTP (full fibre) and said it will happen soon anyway so then was a good time. Previous it was copper fibre.Using the old router my smart devices, led lig...
I'm thinking of leaving ee as I'm paying to much for my land line a n broadband
I've been trying to set up my broadband account on My EE but am having trouble as it says enter the landline OR account number. I don't have the account number and it says that the landline is linked to 2 different accounts and I need to enter the ac...
My broadband has been down for 24hours now! Is anyone else having the same issue?
I just got my BB installed yesterday. I have been trying ever since to add it to my EE app but it keeps telling me something gone wrong from our side try again later. What’s wrong?
I am a brand new customer.Signed up to Broadband without landline a month or so ago, which I understand to mean that the Broadband now uses the line that my phone used to use.This has been working perfectly since set up until 2 days ago when all of a...
I’m trying to find the date my contract for broadband ends but EE hide it well.
This may be a useless question but just checking before I go ahead and do it. Activation date was supposed to be today and have no idea how it missed everyone that Openreach workers go on strike today lol. Would it hurt to try to router with my cur...
HiI currently have GFast via EE and the service has been good until the last month-6 weeks when I started to see short drop outs for 1-5 mins fairly regularly. Pain as I work from home. At this point worth saying my devices are all connected by eth...
