Cost of my broadband

[Summerhouse43]

• I'm thinking  of leaving  ee as I'm paying  to much  for my land line a n broadband 

[XRaySpeX]

You can see the method used to calculate your Early Cancellation Charges & some examples on p19 of EE TV, BROADBAND AND HOME PHONE Price Guide . 

[Northerner · Accepted solution]

Hi @Summerhouse43 

Give EE CS a call and see if they can offer you a better deal. Always a good first step. 

Thanks 

[Decky001]

I'm thinking the same mine has now gone up to £44 per month and I used to pay £28, nobody seems to want to answer the phone when I ring. 

[Chris_B]

@Decky001  Is that because you’re now out of contract?  

[XRaySpeX]

@Decky001 : You have reached the end of your min. contract term. Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:

Fibre Plus Broadband

• 54-73 Mb/s estimated download speed range
• £27 a month, 24 month contract, then £32 a month

Which EE BB package do you have?

Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .

[Decky001]

Obviously I just thought it would continue at the same price, thanks for the help everyone I'll take that advice.

[Decky001]

I guess that's what it is, thanks 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.