Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello I’ve cancelled my broadband service with ee and just received my final bill but can’t access it or download it as they have removed my access from my online account how can I get a pdf copy of my final bill sending to me so I know what final ch...
Hi all, I running a VPN of my Raspberry pi, which seems to work fine, until x amount of days and then the connection just fails. Disconnect the VPN. Works fine again. It must be the VPN I hear you say. After a reinstall, it works again, however I th...
My current speeds as of today are in the 1/2 mbs download range, I am paying for the fibre plus package. I've noticed the speeds get slower the past month maybe, but nowhere near as low as this. I know the fault has nothing to do with any internal wi...
EE have contacted me by telephone offering better deal than bt, but, online and tv ads suggest they are working with bt, what am I not understanding?
Hi, I'm looking to change from having a wifi/router box and separate modem to having a combined modem/wifi router all in one device. I'm on EE Fibre Max 300 which I *think* is g.fast for the modem part and would like to switch up to wifi6. Can anyone...
I’m having lots of issues with my broadband.the hub says I’m connected but my devices say different.it constantly disconnects,if I am able to connect,it’s pretty slow and the buffering.yesterday I’d say I lost connection at least a dozen times.I wish...
1st world problem, I know. It's late at night, I'm in the middle of downloading and streaming on my TV and the internet has stopped. There's NO helpline or online chat available until the morning. It;s not helpful when I'm a nightshift worker The lig...
I just would like to say Carmin from Newcastle bt and ee call centre was fantastic! Really helpful and polite, so happy on the phone and did everything she said she would. She had only been working for 3 months but seemed to have so much experience! ...
