Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Got message to view broadband bill but all that comes through is for mobile,have contacted EE but still haven't received how much I'm paying,went from bt to ee, help
I have recently moved from BT. I am now using an EE smart hub. my bank shows EE has taken approx twice my agreed monthly charge for BB so I tried to view my bill. Apparently the only way to do this is on the app. I have attempted to link BB to my acc...
I already know the answer to this I feel, however, is there literally no way of doing DV without using the EE router? I hate it and don't want to use it
Why can't EE allow online access to BT customers they transferred
Hi, My Mum has a careline alarm which connects to her landline. She is currently with Virgin but we want to move her broadband and phone to EE, is this possible?
when i try and link the new EE broadband Router to my EE account, my account says my personnel details are wrong but they are not. Who can help me?
I've given up trying to talk to someone about this. I'm posting here in case someone from EE sees it and can correct the situation.I am a BT customer but I've been transferred over to EE for a better Broadband deal they couldn't offer me under BT as ...
I get tnt sports through my EE mobile plan. When I watch on the discovery + app via my sky box it buffers so much that I can't watch. Everything else works well and I have very fast Internet connection via sky also at 150mb. Please help.
Just renewed my broadband and telephone contract but BT have moved me to EE , broadbands working fine , but they have put me on digital voice keeping my existing number .However i can make calls fine and my number shows correctly on the persons phone...
