Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Following my house move my broadband was installed March 27th. I noticed that I could not access my private email server. however I could access my email using the mobile network (EE) and on broadband using my VPN app. I did some testing.1) without t...
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
I live in the North of Oxford; I transferred to EE in December 2024 and had an initial period of 21 days of intermittent / no service through the EE Broadband Hub. An engineer visit in January 2025 resulted in the diagnosis that the hub unit sent ou...
Horrendous experience with EE. 3 orders placed for a broad band router each time Iv been told by EE it would be sorted and open reach cancels it because they don’t recognise my post code even though they sent a router here weeks ago. EE no help they ...
The signal between my EE tv mini and my main router is weak so I installed a WiFi repeater. The signal strength and connection between the mini box and the repeater is strong and when all my other devices are connected to the repeater (phone, tablet ...
Hi, I have recently noticed that EE broadband is not blocking adult websites. I have tried turning the safe search on and off as well as rebooting the router. I had a similar issue with Virgin Media in the past and a router reboot fixed it. I have se...
Hi everyone, I wanted to ask whether anyone had any difficulties upgrading their broadband to 1.6Gbps after moving to EE?The address search confirms that my house is eligible for an upgrade to this speed.Here's where the problem is: I have tried upgr...
Is anyone elses EE broadband down? Gloucestershire area
I live in a rural area and have EE 4G Unlimited, however we find using multiple devices on this causes lag and isnt enough for our TV/mobiles smart devices, so have also had Fibre 50 Essentials installed.Is there a device anyone can recomend to 'link...
Moved from bt to ee and my email account keeps asking me verify my account done this several times changed passwords etc. Still no access. Help!!!
