Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've just received my new EE broadband hub and the package that I signed up for includes WiFi enhancer add on. is this built into the hub or should it be a separate device that I place elsewhere in the house like a plug in broadband extender. when I...
Hi all,New EE customer. As per the title I have moderate NAT on Black Ops 6. I've tried disabling UPNP and setting up port forwarding per the ports confirmed by Activision.However, nothing seems to work. Has anyone managed to get an open NAT? FWIW I'...
When I try to pair my new Smarthub plus with the EE app. it reports that it is pairing but never completes, just hangs for ever. I have been able to access the smarthub plus via my PC and I can configure passwords etc . I just cannot get the EE app t...
I have moved and upgraded from BT to EE full fibre (1gb).On the old BT router I always have 5 bars no matter where I'm in the house, from the ground floor to the loft room, it never missed a beat.I now have an EE router and on the first floor the bar...
We have no WiFi r internet, what is the problem
Hello,I’ve just moved my broadband onto New EE, it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...
I signed up with EE in October to install fiber internet at my new home. I have both of my phones on EE so I decide it’s a good idea …They assured me that fast fiber was available in my area and installation would be smooth. Unfortunately, my experie...
Good morning everyone,For about two months, my internet has been dropping a lot around 10:00 PM and only comes back after a few minutes. This really frustrates me because if it happened once in a while, it would be fine, but it happens EVERY day. I h...
Do not have my broadband account number
