Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, our rabbit decided to chew through our Hubpower supply cable and now our hub won't turn on anyone any idea how I go about getting a new one? Like who is best to contact?
I can’t seem to link my hive hub to the router could anything be blocking it
Wondering if anyone can assist please.Since getting Heatmiser smart heating controls a few years ago, which consist of a Heatmiser NeoHub, that connects directly to my EE router with a ethernet cable and a wireless Heatmiser thermostat, I have been f...
Hi, why am I paying so much as when I joined you I expected to pay approx £41 a month for mobile and broadband?
I see there's a post in here from @Ewan15 about the new hub and extender. Mine seems to have arrived - unexpectedly.My contract expires in January 2026 but a few days ago I received an email from EE suggesting that if I renew now they will maintain t...
Yesterday I chatted with advisors on EE live support. Found it easily. Now I can't find the page or a link to it anywhere on EE, whatever I search for. Could somebody send me a link to where it is? Thanks
Struggling to find the page I posted on my current Landline issues - how can I check for updates on it? Only page listed is for an issue resolved last year - currently can't dial out or receive on my landline because a BT message tells me they are s...
Hello there, I just wanted to ask if it was possible to transfer my switch credit to my bank account as I was told this could be done before switching from Vodafone. Thanks.
Hi i got new fibre trying to connect ee accout app it asking for account number which i dont seem to have or phone which i have tried i entered what used to be landline number and also my mobilenothing seem to work help
I have recently purchased a Eufy E340 video doorbell, but can't seem to connect it to my Smart Hub SH32B.I've tried connecting to the 2.4Ghz Wi-Fi, but it still won't connect.Has anyone else had the same problem, and have a solution? Thanks
