Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Hi I’ve just swapped from a mobile broadband to actual broadband with EE. I have placed my order and realised that where my annex is I don’t have an access point to the phone line to my landlords property. Does anyone know how I would go about instal...
Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...
Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...
I recently switched to EE Broadband and now I cannot connect my printer to the hubI've tried resetting the printerI've turned it off and onI've turned the WiFi off and onI've tried WPA2, WPA3-Personal, WPA3I've tried WPS connectI've tried using the C...
Broadband installed on 11th. App downloaded that day. Not managed to pause WiFi or make groups. Just says ‘not available’ Rang customer support. Transferred to 6 different people. No one any idea. One talked me through the app, then told me to click ...
My BT full Fibre account with Fibre to Premises includes a home phone that uses the broadband connection with my previous landline number, if I move to EE broadband it says it will not include my home phone and I will lose the number? Why? that is...
We have about 10 devices usually connected to our router, including a Bluesound powernode speaker set up. We're finding that when someone is on a video call the speakers and/or call cut out. I've checked the hub and it seems all the devices are conne...
when we switched we have been promised multiple different speeds all over 20mb/s. we also got promised a smooth easy transfer from our previous wifi company. since we switched the wifi has not worked at all we have been lucky to even get 10mb/s and t...
I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks
