Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
For some reason I can no longer connect to my EE Homehub's website using Chrome. It works fine with Edge but Chrome returns the following: Any ideas?502 Bad Gatewaynginx
Hi all,I'm having a bit of an issue where my speed drops from 900Mbps to around 100-150Mbps on a regular basis.It seems to go back to 700Mbps-900Mbps after a router reboot (sometimes an ONT reboot). But then it drops back down to 100-150Mbps after a ...
Hi,I’m reaching out to see if anyone has a solution to connecting my Amazon security camera BLINK Sync Module (1st generation) to the Blink servers. The module acts as an interface between the cameras and the Blink servers.When trying to connect the...
Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn'...
I’m counting the days until I can break all ties with EE/BT as I’ve had nothing but bother with my account. Lodged a complaint at the start of the year and I thought it was resolved but now find they’ve commenced a whole new 24 month broadband withou...
I joined EE last month and I’ve never been able to use these functions. I’ve called tech support, all they did was check my account and advise there’s an update ‘in the next few weeks’ (this was last month). I’ve seen this has been a longstanding iss...
Dear EE Customer Support,I hope this message finds you well.I am a customer using an EE broadband router smart hub and I would like to request assistance with enabling manual DNS settings on my device.My goal is to use a third-party DNS filtering ser...
Good Afternoon,I need to disable IpV6 Settings on my Smart Hub, there is NO option to disable - Will I need to purchase a after market HUB to do this ?
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Hi I’ve just swapped from a mobile broadband to actual broadband with EE. I have placed my order and realised that where my annex is I don’t have an access point to the phone line to my landlords property. Does anyone know how I would go about instal...
