Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've gone through filling in details for the Fibre Plus broadband contract, but I'm stuck. It says, "Choose when you'd like your broadband service to start. You can pick the next working day (if your order by 1:30pm) or up to two months from now." We...
A few months ago I switched to fibre. Initially I was getting approx 2-3MB.This has now dropped to approx. 400kB.If I run speed tests it shows speeds that I am just not getting wherever I try to download from.Tried sending HELP to the contact number ...
I have rented a house without wifi in uk through a friend and now I hope to subscribe an EE broadband plan. The problem is I am currently abroad and will arrive in uk on 10th september, before then no one is in the house. As I can tell from the forum...
Hi recently my broadband and land line was down, it took 1 week for the engineer to come, will I get a refund for the week I was without.
My EE broadband has been flakey for a week or two. Today it failed altogether. Of course no customer service is available. thanks ee
Hi, Please cancel my EE broadband No XXXXXXXXXXAs not Interested [Mod Edit: Removed account number from public post]
I have just bought an Asus DSL AX82U to swap for the EE Smart Hub but it seems I cannot complete the last step, and am hoping someone may be able to help me with an answer or an idea. You may spot a 'faux pas' in my set-up. First I power off the SH a...
Hi my internet is flashing auqa colour and it has been like that for 1 hour
