Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi!I moved my EE broadband to a new home and upgraded the speed to 100Mb/s a few weeks back. There was an engineer who came in and set up the boxes in my house.Right now my Smart Hub must be connected to the port in a fairly big white box that's plac...
A couple of days ago i noticed that when trying to connect to about 50% of websites it was coming up as "this site can't be reached" this is on everyday sites such as the Met Office, Argos etc some were even saying that I had lost connection even tho...
Thanks for this! EE have only gone and changed my landline number without informing me - that means the intercom connected to my home phone no longer works not a happy customer
My contract expires on the 10 Oct, I am not renewing as I am switching to BT who have offered a better deal and who have told me they will tell you when they are taking over my lines.I got a TXT off them today (19th Sept) to say I am now using their ...
We (myself and wife) moved to EE mobile from BT mobile a couple of days ago, for a nice pay monthly handset plan. We both got 20% discount on the monthly bill as we are BT broadband household.Our BT broadband contract is coming to an end in a couple ...
BB went down @ 11.11 AM today and now router is showing no BB signal. CS say there is area-wide fault caused by electrical issue at the exchange. They estimate fix by 11.30 AM Tuesday. Have given me mobile data for my EE mobile router to tide me over...
So, I cannot create an account on the app to get help, because for some reason every issue is related to broadband or mobile. I cannot make or receive calls on my mobile or my landline. My landline says its not even connected. But I have had an engin...
I will have to cancel my new broadband as I have to pay bt 185pounds to leave as I still got 2months left on my contract
I just to have a wifi broadband for my new place
