Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Can I change back to bt as I can not get in coming calls
HII'm not sure I'm explaining this very well but here goes. I've set access control times for my young teenager so that he can't get online after 11.30 at night until 9.00 am the following day. I've set them up for his Xbox, phone and tablet.It's ...
I have recently left EE and paid my final bill but the direct debit has been taken again before I had a chance to cancel it. Can anyone advise how I can get this money back.Many thanks
Hello! I am wondering as I am leaving my flat sooner than expected.. how can I arrange to finish my broadband plan at month 18 instead of 24 (6 months early) I can´t find information online. Let me know,Thank you!
I’ve had intermittent internet issues since 6/12/23, although issues long before this date with drop out. I’ve been given £58.80 by the auto compensation scheme for taking longer than 7 days to fix! Is this a fair amount?
My wifi box flashing red
Iwas promised 40 and today I'm getting 25 ? Plus my router turns itself off randomly. I've had numerous engineers and new router , the speed then goes back to correct speed . Then it drops again !
I have just ordered new broadband does ee contact my old provider and cancel with them?
Same time every night I get buffering I can’t watch anything on Netflix you tube anything after 8.30pm all it does is buffer
Hello, I have been unable to port forward on a EE Smart Hub running from VDSL. I have ran a netscan and i see a few ports open that are not configurated on my hub's firewall. (8085, 443, 22661)Server is connected via ethernet to the hub, Static IP ad...
