Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just switched broadband from BT to EE (I know it's the same company, but when we ditched the landline they moved us to a new broadband tariff, and send us out a new router to use).We have an annex in the garden, that I beam the broadband to us...
Im a BT full fibre customer...been looking at EE deals to "upgrade"..All is good, shows the deals, but when i go to my ee account , i have a mobile account andthe system recognises said account, i then get the message in the title:-"your ee account h...
Hello everyone. Having major issues with the new Smart hub plus on WiFi. The connection drops out loads and takes a long time to kick back in. Ethernet is fine as I have sky glass connected and that never drops out. So I think the issue is with the ...
Wasting your time buddy, i've been caught in an ever evolving loop between EE and IPTV provider, in this case Pluto which is legal. Every 60 seconds on any live content it freezes and i have to switch channels to unlock. I have the EE smarthub and th...
Ex BT broadband customer who moved to EE 2 months ago. Since moving I have been unable to link EE broadband to mobile. I cannot view bills, manage account or use wifi features. I’ve spoken to 9 different advisors who have logged tickets, filled out f...
My direct debit didnt go out the other day. I have made the outstanding payment in full today just wondering how long it will take till the broadband is turned back on again as it was stopped. Thanks
Can anyone tell me if the new Smart Hub Plus router which has been released not long ago has the ability to split wifi bands?
I don’t use the Smart Hub Plus. But I would like to use the Smart WiFi plus device as it’s wifi6. Can I just connect it to my own switch and use it as an access point connected via Ethernet? I tried connecting the smart WiFi plus to my own switch and...
I would like to port a telephone number from another service to replace an existing ee telephone number on our contract. Is this possible mid contract?
Our landline telephone usage has changed. I would like to reduce the tariff that we are on fruom unlimited to some thing smaller or if possible cancel the telephone contract component all together (kepp the broadband of course).
