Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45405 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88349 Views
  • 11 replies
  • 12 Helpful

Password

Neighbour emergency logged into WiFi now worried will continue use need change router password or block..how do this please?

Ss2024b by Visitor
  • 343 Views
  • 1 replies
  • 1 Helpful

EE Smart Hub and Compatible WIFI for Sonos S1 and S2

So I just got the new EE Smart Hub, which seems to have a 2.4Ghz and 5.0 Ghz network running concurrently. It has replaced an old Virgin system which I routed though a Unifi Dream Machine and created separate 2.4Ghz and 5.0 Ghz networks. I have a lot...

nal3 by Investigator
  • 3404 Views
  • 8 replies
  • 5 Helpful

Estimated line speed showing incorrectly

As you can see it’s saying my estimate upload speed is 1.0 mbps and line speed is 0.0 mbps why is this? I’m on a 500/70 mbps plan, I’ve had a issue not so long ago that any EE router would not sync with my line but any other third party would, BT eng...

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LiamEE by Valued Contributor
  • 419 Views
  • 5 replies
  • 1 Helpful

Resolved! Home Phone

I've just been changed over from BT to EE. With BT, I was ex-Directory. I've kept the same number .. will I still be ex-Directory ?

Ffloyd by Explorer
  • 427 Views
  • 2 replies
  • 1 Helpful

OpenVpn on EE Broadband (TLS Handshake Failed)

Can anyone help me at all - bit of a novice when it comes to these things.I am trying to connect to a VPN called OpenVpn and I Have been provided a profile to load in - which I managed to get to work.When I attempt to connect I get the following "log...

jre111s by Visitor
  • 403 Views
  • 1 replies
  • 0 Helpful