Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Good evening,since moving home I was told to expect a pre paid box for sending my router back as it’s only had a few months use but the box never arrived and ideally I want rid of the router and not to just throw it in the bin as it’s In very good co...
Hi All,Openreach engineer turned up 2 days ago and fitted the new ONT, few issues with the line / build at their end but seemed to have got that sorted, however my account still hasn't been authenticated and all I have is a flashing orange light. App...
I stream hi-res music from Qobuz via a EE smart hub. I have FTTP and the Full Fibre 500 service. The streamer is connected to the hub by ethernet cable. Unfortunately I still experience buffering whilst listening to music with occasional long pauses ...
Can you please assist me in getting hold of a vat invoice for business account.
how long have i got left on my ee broadband contract
Hi,I ordered fibre 1.6gb this morning over the phone but am yet to receive a confirmation email, I've checked spam/junkto no availWhen I sign into my profile, I don't see any mention of the package I ordered.Is there normally a delay for confirmation...
I currently have an EE mobile account. My broadband and tv account is currently with BT. I have the sports package with BT which includes TNT Sports, Standard Netflix, and Discovery+. I would like to transfer over to EE to get my broadband and tv thr...
Hi there. Having a bit of a nightmare with my upgrade, been back & forth on the phone all of last week until they had to go back & listen to a recording of a previous call I had with an EE customer service person who offered me a certain upgrade & I ...
I’m having mega problems! I changed to EE from Sky! I was assured that it would be completely easy! Heaven help me! 16 EE operators later and I still don’t have a land line! Since 3rd Jan … what else can I do?
