Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have tried to add my mobile to the EE app and register my broadband on the EE website but do not get the passcode sent to my mobile. My mobile is with another network.
Maybe I’m confused, but I understand I got the smart hub plus on the back of signing up to the 1.6gbps service from ee. And now that I received the router, I realise, neither the Ethernet port nor the WiFi standard without 6Ghz make it possible to ut...
Hello we have had openreach out to investigate broadband not working they have determined that there is a software issue with the router and BT equipment and think that the firmware/software of the router is too advanced for BT equipment. Need this ...
My new EE broadband signals are shockingly poor. I have just switched my home setup from BT to EE. This meant disconnecting everything in the house that was BT and replacing with a set of EE hardware. In the original BT setup I had three booster disc...
Hi,I signed up for EE TV & Broadband and was told this could be installed without any issues.The BT engineer turned up and told me they would have to run a cable through my garage, around the front of my house around my porch etc.. which would look a...
My new SH31B broadband hub is stuck on flashing orange light for over an hour and not connecting.What should I do please!
I have paid a payment through Moorcroft for the outstanding amount
My new EE hub and extender are showing something on my Hub Manager that I cannot account for........."Vendor: L-TECH Corporation." Does anyone know what this could be? When I looked it up on Google it talks about LED dimmers that we don't have. We...
Hi All,Reading through topics, I can see lots of people with my issue also.I have 3 Mobile Sims visible on my account, yet no details of by active broadband. 150 have logged multiple issues, none with any resolution. I have no way of seeing any detai...
EE advise they are taking all BT-Personal, but offer no EE-Sales contact. BT advise they are moving Business-only, so can't respond to BT Personal-Sales... We have both Business (looks like just Cancel & walk) & Personal (looks like add Fibre-67 - ...
